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  • Inbound Call Services

    Outbound Call Services

    Client Testimonials




  • “CMD’s efforts on behalf of DeVry University have been instrumental in significant reduction of our overall default rate. I have found CMD staff to be both professional and sensitive to our borrowers and my internal staff’s needs; they take their role seriously as a “strategic partner” in DeVry University’s ongoing efforts to reduce default. We also use CMD for other projects, including assisting students with completion of FAFSA as well as timely signing of promissory notes. In all projects, CMD is extremely responsive and has provided the highest level of service.”


    Frank M. LaGiglia,
    Dean of Financial Services
    DeVry University Chicago Campus


    More testimonials
  • REACH STUDENTS WITH OUTBOUND CALL SERVICES          
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  • Our outbound call services improve enrollment processes, increase cash flow, and build good relationships with students. Utilizing both human voice-recorded broadcasts and one-on-one live dialogue call services, we are able to meet all of your call center requirements.

  • With CMD, person-to-person dialogue with all students and parents is possible

  •  Tuition Receivables Follow-Up
     Pre-Recorded Broadcast Communication Services
     Live Dialogue Communication Services
     Default Prevention Services

  • One of the most effective uses of our outbound services is tuition follow-up calls. We make these calls during the term to accelerate tuition receivables income. Other ways to use our call center capabilities include pre-recorded broadcasts to relay urgent messages to students, such as new tuition payment or reimbursement policies. You can also utilize our live call services to address more personal financial or registration issues. After the student graduates, we also make default prevention calls during borrowers' grace periods to reach former students while the relationships are still positive. Our outbound initiatives establish human contact; develop and maintain relationships; and efficiently manage tuition, financial aid and registration functions.

  • Call us at (888) 817-7575 for an initial consultation.

 

 

 

  • Increase Enrollment, Streamline Financial Procedures and Serves Student Better.

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