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    Client Testimonials


  • “George Washington University has used CMD for a wide variety of projects over the past six years. We have been not only very satisfied with the results achieved, but impressed by the flexibility and creativity they demonstrate in working with us. From cleanup projects to managing receivables proactively, CMD has been a true partner as GWU has implemented procedural changes and further streamlined its communications with its students. Additionally, we have been very impressed with the level of knowledge demonstrated by CMD’s account representatives in dealing with our students' issues. I highly recommend CMD to any College or University seeking communications assistance with their students and parents.”


    Sandi Barnes,
    Associate Director, Student Account Services
    George Washington University, Washington DC.


    More testimonials
  • SOPHISTICATED INBOUND CALL SERVICES
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  • Our inbound call services empower you to develop stronger relationships with and increase responsiveness to students and parents. Focusing primarily on calls relating to registration and financial aid issues, we act as an extension of your school, allowing you to reach more students and employ internal resources more effectively.

  • SPACER Answer Incoming Calls at the Highest Percentage Rate

     

    SPACER Reduce Inbound Call Volume through a Proactive Approach to Customer Service

     

    SPACER Improve Service and Response Time to Attract and Retain Students

     

    SPACER Maintain the Best Relationships Possible with Students and Families

     

    SPACER Increase Hours of Availability

  • Our responsive, informed staff works with you to develop policies and procedures that provide the highest level of response. In addition, our management reports enable you to identify and act upon common problems before students call, further increasing efficiency of operations, improving student services, and initiating better utilization of staff.

  • Call us at (888) 817-7575 for an initial consultation.

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  • Maximize Resources to Serve Students Better

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