CMD Outsourcing Solutions - Services for Higher Education

ENHANCE YOUR STUDENT AND PARENT EXPERIENCE WITH OUR INTERACTIVE WEB VIDEO FAQ SERVICE
Often the information you need to convey to students is too cumbersome and difficult to explain in print or on your website. A custom interactive video that addresses these specific topics is a valuable solution.
Our Interactive Web Video FAQ service helps reduce the number of inbound inquiries you will receive, by using your web site to better convey more complex processes and clarify topics that may be confusing. We'll work with you to develop short, school-branded videos accessible from a link on your web site. There's never a wait time for these videos, the answers are more consistent and the information is available 24/7.
It's not just how many inquiries you answer that matters, but it's also the quality of each contact that is vital to improving your student satisfaction and your administrative efficiency.
Call us at 888-817-7575 for an initial consultation
Click Here for a Sample Interactive Web Video.
Below are three actual Interactive Web Video FAQ's used by our client Columbia College Chicago.
Applying for Financial Aid (FAFSA)
Understanding your award letter
Paying for college