Customer Service for Higher Ed and Healthcare
Formed in 1999 to advance customer service results for Higher Education institutions and Healthcare providers, CMD Investment Group, Inc. is a privately held holding company with two wholly owned subsidiaries: CMD Outsourcing Solutions, Inc., and CMD Account Management, Inc.
With our corporate office and call center located in the Baltimore/Washington region, CMD has access to one of the country’s most educated working populations, along with the opportunity to work with some of the fastest-growing businesses and most respected institutions in the United States. Our growing company has sales offices in Chicago, Illinois, Charleston, South Carolina and Houston, Texas.
About CMD Outsourcing Solutions, Inc.
CMD Investment Group, Inc. owns and operates CMD Outsourcing Solutions, Inc., a specialized contact center service provider serving two markets:
For Higher Ed – Our highly specialized customer service solutions for administrative departments of colleges and universities can deliver dramatic and sustainable improvement in service levels and student satisfaction. Let CMD help your college or university:
- Reduce wait times
- Eliminate call-backs and complaints
- Improve student/parent satisfaction with administrative departments
- Decrease operational costs by 25%
For Healthcare Providers – Our contact center services for hospitals and large physician groups address patient liability early in the revenue cycle – before the relationship is at risk. Wherever you face resource challenges in strengthening patient accounts management, CMD can help:
- Improve receivable management
- Increase self-pay cash flow
- Improve patient/guarantor customer satisfaction
About CMD Account Management, Inc.
CMD Investment Group, Inc. also owns and operates CMD Account Management, Inc., a licensed collection agency.
Email CMD or call 888-817-7575 for more information.